Our Policies

Overview

We take great pride in crafting extraordinary experiences for each of our guests, and we firmly believe that our policies play a vital role in achieving this. Should you have any inquiries regarding our policies, please do not hesitate to contact us at info@aranar.com

Our Property Rules

  • You agree to that: (1) we may deduct the costs of such maintenance and repair services from the Security Deposit prior to refund if damage occurs to the Property or its furnishings or contents during your stay, including but not limited to any maintenance and repairs performed by any contractor or vendor retained by the Company and/or any self-performed by the Company at a rate of $150/hour; and (2) the Rental Party shall be responsible for the balance of any costs for such maintenance and repair services that exceed the Security Deposit amount.
  • Only the two verified guests listed on the booking may enter and stay in the villa. Visitors are not permitted to enter or stay at any time. A fee of one thousand dollars ($1,000.00) per person, per night (the “Unauthorized Guest Fee”) will be assessed for each person who stays at the villa unauthorized.
  • Must be 21+ to book and stay at the villa.
  • The Property is a non-smoking property.

Security Deposit

We reserve the right, in our sole discretion, to charge a security
deposit at the time of reservation in the amount of three hundred dollars ($300.00) (“Security
Deposit”). This Security Deposit will be refunded after your departure and an inspection of the
Property by the Company, less any deductions for damage to the Property or furnishings,
excessive mess requiring additional cleaning, or other costs incurred beyond the normal course
due to your stay as set forth herein.

Cancellation Policy

In order to best accommodate all our valued guests during peak demand periods, we have established the following cancellation policy:

Ninety six percent (96.00%) of the total booking charges will be refunded if the cancellation is made more than 30 days prior to the arrival date of the reservation. For cancellations made within 30 days prior to the arrival date, no refund will be issued.

We highly recommend purchasing travel insurance.

Need help?

Contact us at info@aranar.com for questions related to our policies.